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My Virgin Media is where you can:

  • Access your Virgin Media mailbox, if you've got Virgin Broadband
  • View and pay your bills and see your usage since your last bill
  • View your package and upgrade online
  • Print photos for free and back up important files like pictures and music, if you've got Virgin Broadband

Enter your account details

Please enter your account details below.

You can find your account number at the top of your paper bill, or on your eBill email notification. It's a 9-digit number.
You can find your area reference at the top of your paper bill, or on your eBill email notification. It's a 2-digit number.

Don't have a bill handy?

If you're on eBilling, you can also find your account number and area reference number on the email we send you each month to let you know your bill is ready to view online. If you still can't find them, please contact us.