Customer News
Our prices are going up from 1st February 2013*. But there are ways in which we can help keep your costs down. Below you’ll see some simple ways you may be able to save. Or if you’d like to see how we’re still delivering loads of great stuff at no extra cost to our customers, click the ‘Extras for no extra’ tab.
If you’ve opted into our Line Rental Saver product or currently benefit from a short-term offer, click the ‘On an offer?’ tab above.
A few small changes will give you big savings.
We’d like to help you keep your monthly costs to a minimum. That’s why we’ve put together a few suggestions of ways you can save money. If you’re not already doing so, why not give them a go?
eBilling
By opting for our paperless billing, you’ll be able to view your bill easily online whenever you like. And you’ll save £21 a year.
Direct Debit
It's the simplest way to make sure your bills are paid on time and you'll save £60 a year too.
To switch to eBilling or set up a Direct Debit, just sign in to your My Virgin Media account.
Not registered on My Virgin Media? No problem. Head over to My Virgin Media and have your account number and area reference handy – you’ll find these on the top right corner of the letter or email we sent you about our price rise, or on your latest bill.
Line Rental Saver
Save over £55 a year by paying for 12 months line rental upfront.
To start saving today, call 150 from your Virgin Media phone or mobile, or 0845 454 1111^^ from any other phone and select option 4.
^^ For details of how much it costs to call our team from a Virgin Media home phone, visit virginmedia.com/callcosts. Call costs from other networks and mobiles vary.
Line Rental Saver:
£120 for 12 months’ line rental must be paid in advance by debit/credit card. Available to new and existing customers with a Virgin Media cable phone line. Call charges apply in accordance with your tariff. Not available with other line rental offers.
*For terms and conditions or other legal stuff, just click here.
If you do not wish to be bound by these changes you can cancel your contract with us without penalty. The process to be followed is set out in our terms and conditions at virginmedia.com/legalstuff
Registered office address: Media House, Bartley Wood Business Park, Hook, Hampshire RG27 9UP. Registered in England and Wales No. 6024812.
