Welcome

Come on in

Hi there. Just joined Virgin Media? Lovely, then a whole world of WOW is waiting for you. And you'll find everything you need to get started, below.

Get ready

You’ve placed your order. Here’s what happens next…

Next steps

Get set up

So, what happens on your installation day?

Installation

Get going

All set up? It's time to start enjoying your new kit.

Your kit

Your bill

It's not exciting but it doesn’t need to be confusing.

Your bill

Help on tap

You’ll find articles and videos on TV, broadband, phone, mobile, Virgin Media Mail or Billing & Payments.

All the answers you need