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Hi there. Just joined Virgin Media? Lovely, then a whole world of WOW is waiting for you. And you'll find everything you need to get started, below.

You’ve placed your order. Here’s what happens next…

So, what happens on your installation day?

All set up? It's time to start enjoying your new kit.

It's not exciting but it doesn’t need to be confusing.

No problem. Here, you’ll find articles and videos on TV, broadband, phone, mobile, Virgin Media Mail or Billing & Payments.