Important information about My Virgin Media

We're making some essential changes

We’re doing some work on My Virgin Media at the moment as part of an upgrade to provide you with an even better service.

We're sorry this part of the site isn’t available at the moment. Everything will be back to normal again soon, so please come back and try again shortly.

Email isn't affected, so you can send and receive messages as normal.

If your email address ends in @virginmedia.com click here
If your email address ends in @ntlworld.com click here
If your email address ends in @blueyonder.co.uk click here
If your email address ends in @virgin.net click here

You can also still pay bills online.

Make a payment

Or here are some more links that might help:

Got a query about our products, services or ways to pay? Just visit Help and support to find the answer. Alternatively if you need to get in touch Contact us