Getting set up

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Setting up your mobile for Virgin Media

Looking forward to seeing your new mobile in action? Well, to make sure your phone does all the wonderful things you want it to do, let’s get it ready for Virgin Media. Just follow these three simple steps. (Oh, and the makeup’s optional.)

1. Get the message. Get voicemail.

We don’t want you to miss an important message from your mum, so your voicemail should already be active as soon as you start using your phone. If this hasn’t happened, don’t worry – it’s really easy to set it up yourself…

1. Dial 222 from your mobile, listen to the message and hang up.
2. Keep your phone on for 20 minutes. If you get a text that says PERS, ignore it.
3. After 20 minutes, turn your phone off and on again.
4. You’re all set up!

While you’re at it, why not set up a PIN so nobody else can access your voicemail?

1. Call your voicemail (usually this means holding down the ’1’ key on your phone).
2. Choose option 2 from the first menu (‘change mailbox features’) and follow the instructions.

2. And the really exciting bit… web, email and picture messaging

If you have a smartphone, you can do lots of cool things online, like browsing the web, sending emails and picture messages. To do all that, you’ll need to find your phone in the list and download the settings.

Download the settings for your phone

Now you’re all set up, let’s start having fun with your new mobile!   Making the most of your mobile

The legal stuff

* Please note standard charges apply, please check with your network operator for rates.