My Virgin Media is where you can

  • Access your Virgin Media mailbox, if you've got Virgin Broadband
  • View and pay your bills and see your usage since your last bill
  • View your package and upgrade online
  • Print photos for free

Enter your account details

Please enter your account details below.

You'll find your account number on your paper bill or eBill notification email. This will be either 8 or 9 digits. If your account number is 8 digits, add a 0 to the start.
You can find your area reference at the top of your paper bill, or on your eBill email notification. It's a 2-digit number.

Don't have a bill handy?

If you're on eBilling, you can also find your account number and area reference number on the email we send you each month to let you know your bill is ready to view online. If you still can't find them, please contact us.