Important information about My Virgin Media

Important Information about my Virgin Media

We're doing some work on My Virgin Media at the moment as part of an upgrade to provide you with even better service. We're sorry this part of the site is not available at the moment, everything will be back to normal once we have completed our upgrade and appreciate your patience during this time.

You will not be able to make any online payments during this time however email isn't affected, so you can send and receive messages as normal.

If your email address ends with @virginmedia.com click here
If your email ends with @ntlworld.com click here
If your email ends with @blueyonder.co.uk click here
If your email ends with @virgin.net click here

We expect to be up and running in the next 24 hours however if you have a query about our products and services, just visit Help and support to find the answer.

We appreciate your patience during this time.