Virgin Media WiFi
Enjoy speedy Virgin Media WiFi on the go
Virgin Media WiFi is our inclusive new on-the-go WiFi service – connecting our customers to smooth, speedy Virgin Media WiFi hotspots when they’re out and about. It’s a bit of magic in your pocket that lets you connect to nearly half of all UK public WiFi hotspots in all sorts of places – cafes, bars and restaurants, up and down the high street, in airports and even underground!
It’s available to download right now from the App Store for iOS devices and Google Play for Android™.
Something amazing is starting
We want you to connect to Virgin Media WiFi in as many areas of the UK as possible, so we’re expanding our service by adding Virgin Media Hubs to the network.
We’re adding hundreds of thousands of Hubs 3.0s to our growing network, helping you connect to WiFi in even more places. There are more Hub 3.0s to come, and we’re continuing with a pilot of the Super Hub 2ac. We’re planning to complete the rollout of our service later this year.
We’re going underground…
Thanks to Virgin Media WiFi you can now get online with ease in more than 250 London Underground stations and Victoria Coach station.
Your device will pick up our WiFi signal when you're in a Virgin Media WiFi-enabled Tube station. There's no signal in tunnels, but you'll connect to the signal at the next WiFi-enabled platform so you can pick up where you left off.
Our Virgin Mobile customers can also use Virgin Media WiFi on London Overground services, keeping them on track with WiFi on the move.
Check out our WiFi as you check in for your flight
We can’t promise that your plane won’t be delayed, but you can enjoy our smooth, speedy Virgin Media WiFi at these airport destinations with more on the way!
Get online in loads of your favourite places
With The Cloud you can get online at Pizza Express, Caffè Nero, Pret A Manger, Wagamama, Alton Towers and Thorpe Park – and that’s just for starters.
Save your mobile data
When you’re connected to Virgin Media WiFi, you’re saving your mobile data for when you really need it.
Break free from 4G…
We all love a little WiFi. Get a speedy, reliable connection on the go with Virgin Media WiFi, so you can message, share and browse with ease.
Looking for WiFi Buddy?
Virgin Media WiFi is our new and improved take on WiFi Buddy, and if you’ve updated recently it will have automatically transformed. Just follow the simple on-screen instructions to set up once, and you're good to go! If you’re still seeing WiFi Buddy, update now to get Virgin Media WiFi!
No. Virgin Media WiFi uses a separate connection on your Hub to access the internet than the one used by your home broadband network. The data from your home network is completely separate from Virgin Media WiFi traffic, meaning the broadband connection you pay for is exclusively yours, and just as secure.
No. A Virgin Media WiFi user can't see anything on the home broadband network they’re connected to. Likewise, someone using the home broadband network will not be able to see if anyone is connected to the separate connection in their Hub, or what they’re doing.
So far we’ve added Hub 3.0s to the network in Basildon, Southend, Gillingham, Cambridge, the Cotswolds, Epping, Loughton, Glenrothes, South Herts and Watford, and West Sussex. Areas where Hubs are part of the network are indicated by pink circles on the map in the Virgin Media WiFi app.
Your device will connect automatically when you’re near a hotspot. But there’s also a handy map in the app so you can discover hotspots on the high street.
Once you’ve set up the app once on your phone or device you are good to go. You can find more help with getting your device set up in our Help and Support pages.
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