Virgin Media WiFi
Enjoy speedy Virgin Media WiFi on the go
Virgin Media WiFi is our inclusive new on-the-go WiFi service – connecting our customers to smooth, speedy Virgin Media WiFi hotspots when they’re out and about. You can get online in loads of places on the move, including cafes, bars and restaurants, up and down the high street, in airports and even underground!
The brand new Virgin Media WiFi app is available to download from the App Store right now for our mobile and broadband customers using iOS devices. The Android app is on the way soon, so keep checking back for more announcements.
The iOS app is here
Head over to the App Store to download Virgin Media WiFi for iOS and start connecting to our WiFi in places you never expected.
Connect seamlessly with no sign-in
pages and no faff
Enjoy smooth, speedy WiFi in loads
of your favourite places
Help save your data and give your
wallet a well-earned rest
The hotspots just keep coming!
We’ve buddied up with The Cloud, Arqiva and Transport for London to give Virgin Media mobile and broadband customers access to hotspots in loads more places across the UK.
Get online in loads of your favourite places
With The Cloud you can get online at Pizza Express, Caffé Nero, Pret a Manger, Wagamama, Alton Towers and Thorpe Park – and that’s just for starters.
Check out our WiFi as you check in for your flight
We can’t promise that your plane won’t be delayed, but you can enjoy our smooth, speedy Virgin Media WiFi at these airport destinations with Arqiva – as well as pubs and city centre phone boxes up and down the UK.
We’re going underground
Thanks to Virgin Media WiFi you can now get online with ease in more than 250 London Underground stations and Victoria Coach station.
Your device will pick up our WiFi signal when you're in a Virgin Media WiFi-enabled Tube station. There's no signal in tunnels, but you'll connect to the signal at the next WiFi-enabled platform so you can pick up where you left off.
WiFi Buddy is transforming
If you're currently using our WiFi Buddy app, then you'll soon find that it has morphed into the new and improved Virgin Media WiFi. All you'll need to do is upgrade to the latest version of the app, follow the simple on-screen instructions to set up once, and you're good to go! The clever app will remember you, so you'll find yourself effortlessly connecting when you're out and about.
Your Virgin Media WiFi questions answered
There’s lots going on behind the scenes and it will take us a little while to make the service available to everyone. But the Android app is coming soon so more of our customers can benefit from our expanding network!
Your device will connect automatically when you are near to a hotspot. But there’s also a handy map in the app so you can see where there are hotspots on the high street.
Once you’ve set up the app once on your phone or device you are good to go. You can find more help with getting your device set up in our Help and Support pages.
Yes, when you’re liking, messaging or sharing on the move, you’ll enjoy a secure connection, knowing your details are kept safe and private by us.
Not yet, but watch this space. For areas where Virgin Media WiFi connects to our powerful fibre optic network via a Super Hub, we’re running a trial to help us develop the best customer experience possible. We'll then share it with the rest of our customers. If you have already received details about your Super Hub and Virgin Media WiFi, don't worry, we've got your preferences recorded.