Virgin Media WiFi
Enjoy speedy Virgin Media WiFi on the go
Virgin Media WiFi is our inclusive new on-the-go WiFi service – connecting our customers to smooth, speedy Virgin Media WiFi hotspots when they’re out and about. You can get online in loads of places on the move, including cafes, bars and restaurants, up and down the high street, in airports and even underground!
The brand new Virgin Media WiFi app is available to download from the App Store for iOS devices and Google Play for Android right now.
In areas where Virgin Media WiFi connects to our powerful fibre optic network via a Hub, we’re currently running a pilot to help us develop the best customer experience possible. When it’s ready, we'll roll it out to the rest of our customers!
We’re going underground…
Thanks to Virgin Media WiFi you can now get online with ease in more than 250 London Underground stations and Victoria Coach station – that’s 95% of the Tube network. The service is available in Underground ticket halls and walkways, on escalators and platforms.
Our Virgin Mobile customers can also use Virgin Media WiFi on London Overground services, keeping them on track with WiFi on the move.
Check out our WiFi as you check in for your flight
We can’t promise that your plane won’t be delayed, but you can enjoy our smooth, speedy Virgin Media WiFi at these airport destinations with more on the way!
Get online in loads of your favourite places
With The Cloud you can get online at Pizza Express, Caffè Nero, Pret A Manger, Wagamama, Alton Towers and Thorpe Park – and that’s just for starters.
Save your mobile data
When you’re connected to Virgin Media WiFi, you’re saving your mobile data for when you really need it.
Break free from 4G…
We all love a little WiFi. Get a speedy, reliable connection on the go with Virgin Media WiFi, so you can message, share and browse with ease.
Looking for WiFi Buddy?
Virgin Media WiFi is our new and improved take on WiFi Buddy, and if you’ve updated recently it will have automatically transformed. Just follow the simple on-screen instructions to set up once, and you're good to go! The clever app will remember you, so you'll find yourself effortlessly connecting when you're out and about. If you’re still seeing WiFi Buddy, update now to get Virgin Media WiFi!
Your Virgin Media WiFi questions answered
Your device will connect automatically when you are near to a hotspot. But there’s also a handy map in the app so you can see where there are hotspots on the high street.
Once you’ve set up the app once on your phone or device you are good to go. You can find more help with getting your device set up in our Help and Support pages.
Yes, when you’re liking, messaging or sharing on the move, you’ll enjoy a secure connection, knowing your details are kept safe and private by us.
Not yet, but watch this space. For areas where Virgin Media WiFi connects to our powerful fibre optic network via a Super Hub, we’re running a trial to help us develop the best customer experience possible. We'll then share it with the rest of our customers. If you have already received details about your Super Hub and Virgin Media WiFi, don't worry, we've got your preferences recorded.
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