Your guide to traffic management

These tables show the usage thresholds and temporary speed reductions that apply to each broadband service tier. See how this applies to you by checking the columns for your Download Speeds.

If you can’t remember which speed you’re on you can find these details on your bill. If you're an eBilling customer and view your bills online, just sign in to your My Virgin Media account and select ‘My Bills’. If you can't remember your username or password, see How do I sign in to My Virgin Media?

If you receive a paper bill you can find your Broadband Speed on page 2.

Fibre30 SuperFibre50 SuperFibre60 SuperFibre70 VIVID100 VIVID120 VIVID150 VIVID200
Fibre 30
Upload Speeds - 2Mbps
When does it apply Daily: 6PM - 11PM
Upload usage is measured from 6pm
Upload usage threshold 1000MB
Reduced speed 700Kbps (-65%)
Duration of speed reduction From the time the threshold is exceeded until 11pm the same day
SuperFibre 50
Upload Speeds - 3Mbps
When does it apply Daily: 6PM - 11PM
Upload usage is measured from 6pm
Upload usage threshold 1350MB
Reduced speed 1050Kbps (-65%)
Duration of speed reduction From the time the threshold is exceeded until 11pm the same day
SuperFibre 60
Upload Speeds - 3Mbps
When does it apply Daily: 6PM - 11PM
Upload usage is measured from 6pm
Upload usage threshold 1350MB
Reduced speed 1050Kbps (-65%)
Duration of speed reduction From the time the threshold is exceeded until 11pm the same day
SuperFibre 70
Upload Speeds - 5Mbps
When does it apply Daily: 6PM - 11PM
Upload usage is measured from 6pm
Upload usage threshold 2250MB
Reduced speed 1.75Mbps (-65%)
Duration of speed reduction From the time the threshold is exceeded until 11pm the same day
VIVID 100
Upload Speeds - 6Mbps
When does it apply Daily: 6PM - 11PM
Upload usage is measured from 6pm
Upload usage threshold 2700MB
Reduced speed 2.1Mbps (-65%)
Duration of speed reduction From the time the threshold is exceeded until 11pm the same day
VIVID 120
Upload Speeds - 12Mbps
When does it apply Daily: 6PM - 11PM
Upload usage is measured from 6pm
Upload usage threshold 5400MB
Reduced speed 4.2Mbps (-65%)
Duration of speed reduction From the time the threshold is exceeded until 11pm the same day
VIVID 150
Upload Speeds - 10Mbps
When does it apply Daily: 6PM - 11PM
Upload usage is measured from 6pm
Upload usage threshold 4500MB
Reduced speed 3.5Mbps (-65%)
Duration of speed reduction From the time the threshold is exceeded until 11pm the same day
VIVID 200
Upload Speeds - 12Mbps
When does it apply Daily: 6PM - 11PM
Upload usage is measured from 6pm
Upload usage threshold 5400MB
Reduced speed 4.2Mbps (-65%)
Duration of speed reduction From the time the threshold is exceeded until 11pm the same day
S10 Fibre20
S10
Upload Speeds - 1Mbps
When does it apply Daily: 6PM - 11PM
Upload usage is measured from 6pm
Upload usage threshold 450MB
Reduced speed 350Kbps (-65%)
Duration of speed reduction From the time the threshold is exceeded until 11pm the same day
Fibre20
Upload Speeds - 1Mbps
When does it apply Daily: 6PM - 11PM
Upload usage is measured from 6pm
Upload usage threshold 450MB
Reduced speed 350Kbps (-65%)
Duration of speed reduction From the time the threshold is exceeded until 11pm the same day