Your guide to traffic management

These tables show the usage thresholds and temporary speed reductions that apply to each broadband service tier. See how this applies to you by checking the columns for your Download Speeds.

If you can’t remember which speed you’re on you can find these details on your bill. If you're an eBilling customer and view your bills online, just sign in to your My Virgin Media account and select ‘My Bills’. If you can't remember your username or password, see How do I sign in to My Virgin Media?

If you receive a paper bill you can find your Broadband Speed on page 2.

Fibre30 SuperFibre50 SuperFibre60 SuperFibre70 VIVID100 VIVID120 VIVID150 VIVID152 VIVID200
Fibre 30
Weekday
Upload Speeds - 2Mbps
When does it apply 4PM - 11PM
Timeframe usage is measured over Previous 60 mins
1 Hour threshold 750MB
1 Hour reduced speed 1024Kbps (-50%)
Duration of speed reduction 60 mins
Timeframe usage is measured over Previous 120 mins
2 Hour threshold 1000MB
2 Hour reduced speed 768Kbps (-63%)
Duration of speed reduction 120 mins
Weekends
When does it apply 11AM - 11PM
Timeframe usage is measured over Previous 60 mins
1 Hour threshold 750MB
1 Hour reduced speed 1024Kbps (-50%)
Duration of speed reduction 60 mins
Timeframe usage is measured over Previous 120 mins
2 Hour threshold 1000MB
2 Hour reduced speed 768Kbps (-63%)
Duration of speed reduction 120 mins
SuperFibre 50
Weekday
Upload Speeds - 3Mbps
When does it apply 4PM - 11PM
Timeframe usage is measured over Previous 60 mins
1 Hour threshold 1000MB
1 Hour reduced speed 1536Kbps (-50%)
Duration of speed reduction 60 mins
Timeframe usage is measured over Previous 120 mins
2 Hour threshold 1350MB
2 Hour reduced speed 1152Kbps (-63%)
Duration of speed reduction 120 mins
Weekends
When does it apply 11AM - 11PM
Timeframe usage is measured over Previous 60 mins
1 Hour threshold 1000MB
1 Hour reduced speed 1536Kbps (-50%)
Duration of speed reduction 60 mins
Timeframe usage is measured over Previous 120 mins
2 Hour threshold 1350MB
2 Hour reduced speed 1152Kbps (-63%)
Duration of speed reduction 120 mins
SuperFibre 60
Weekday
Upload Speeds - 3Mbps
When does it apply 4PM - 11PM
Timeframe usage is measured over Previous 60 mins
1 Hour threshold 900MB
1 Hour reduced speed 1536Kbps (-50%)
Duration of speed reduction 60 mins
Timeframe usage is measured over Previous 120 mins
2 Hour threshold 1200MB
2 Hour reduced speed 1152Kbps (-63%)
Duration of speed reduction 120 mins
Weekends
When does it apply 11AM - 11PM
Timeframe usage is measured over Previous 60 mins
1 Hour threshold 900MB
1 Hour reduced speed 1536Kbps (-50%)
Duration of speed reduction 60 mins
Timeframe usage is measured over Previous 120 mins
2 Hour threshold 1200MB
2 Hour reduced speed 1152Kbps (-63%)
Duration of speed reduction 120 mins
SuperFibre 70
Weekday
Upload Speeds - 5Mbps
When does it apply 4PM - 11PM
Timeframe usage is measured over Previous 60 mins
1 Hour threshold 1200MB
1 Hour reduced speed 2560Kbps (-50%)
Duration of speed reduction 60 mins
Timeframe usage is measured over Previous 120 mins
2 Hour threshold 1500MB
2 Hour reduced speed 1792Kbps (-65%)
Duration of speed reduction 120 mins
Weekends
When does it apply 11AM - 11PM
Timeframe usage is measured over Previous 60 mins
1 Hour threshold 1200MB
1 Hour reduced speed 2560Kbps (-50%)
Duration of speed reduction 60 mins
Timeframe usage is measured over Previous 120 mins
2 Hour threshold 1500MB
2 Hour reduced speed 1792Kbps (-65%)
Duration of speed reduction 120 mins
VIVID 100
Weekday
Upload Speeds - 6Mbps
When does it apply 4PM - 11PM
Timeframe usage is measured over Previous 60 mins
1 Hour threshold 1250MB
1 Hour reduced speed 3072Kbps (-50%)
Duration of speed reduction 60 mins
Timeframe usage is measured over Previous 120 mins
2 Hour threshold 1600MB
2 Hour reduced speed 2176Kbps (-65%)
Duration of speed reduction 120 mins
Weekends
When does it apply 11AM - 11PM
Timeframe usage is measured over Previous 60 mins
1 Hour threshold 1250MB
1 Hour reduced speed 3072Kbps (-50%)
Duration of speed reduction 60 mins
Timeframe usage is measured over Previous 120 mins
2 Hour threshold 1600MB
2 Hour reduced speed 2176Kbps (-65%)
Duration of speed reduction 120 mins
VIVID 120
Weekday
Upload Speeds - 11.7Mbps
When does it apply 4PM - 11PM
Timeframe usage is measured over Previous 60 mins
1 Hour threshold 2200MB
1 Hour reduced speed 6144Kbps (-50%)
Duration of speed reduction 60 mins
Timeframe usage is measured over Previous 120 mins
2 Hour threshold 2950MB
2 Hour reduced speed 4352Kbps (-65%)
Duration of speed reduction 120 mins
Weekends
When does it apply 11AM - 11PM
Timeframe usage is measured over Previous 60 mins
1 Hour threshold 2200MB
1 Hour reduced speed 6144Kbps (-50%)
Duration of speed reduction 60 mins
Timeframe usage is measured over Previous 120 mins
2 Hour threshold 2950MB
2 Hour reduced speed 4352Kbps (-65%)
Duration of speed reduction 120 mins
VIVID 150
Weekday
Upload Speeds - 10Mbps
When does it apply 4PM - 11PM
Timeframe usage is measured over Previous 60 mins
1 Hour threshold 1700MB
1 Hour reduced speed 5120Kbps (-50%)
Duration of speed reduction 60 mins
Timeframe usage is measured over Previous 120 mins
2 Hour threshold 2250MB
2 Hour reduced speed 3584Kbps (-65%)
Duration of speed reduction 120 mins
Weekends
When does it apply 11AM - 11PM
Timeframe usage is measured over Previous 60 mins
1 Hour threshold 1700MB
1 Hour reduced speed 5120Kbps (-50%)
Duration of speed reduction 60 mins
Timeframe usage is measured over Previous 120 mins
2 Hour threshold 2250MB
2 Hour reduced speed 3584Kbps (-65%)
Duration of speed reduction 120 mins
VIVID 152
Weekday
Upload Speeds - 12Mbps
When does it apply 4PM - 11PM
Timeframe usage is measured over Previous 60 mins
1 Hour threshold 2250MB
1 Hour reduced speed 6144Kbps (-50%)
Duration of speed reduction 60 mins
Timeframe usage is measured over Previous 120 mins
2 Hour threshold 3000MB
2 Hour reduced speed 4352Kbps (-65%)
Duration of speed reduction 120 mins
Weekends
When does it apply 11AM - 11PM
Timeframe usage is measured over Previous 60 mins
1 Hour threshold 2250MB
1 Hour reduced speed 6144Kbps (-50%)
Duration of speed reduction 60 mins
Timeframe usage is measured over Previous 120 mins
2 Hour threshold 3000MB
2 Hour reduced speed 4352Kbps (-65%)
Duration of speed reduction 120 mins
VIVID 200
Weekday
Upload Speeds - 12Mbps
When does it apply 4PM - 11PM
Timeframe usage is measured over Previous 60 mins
1 Hour threshold 2250MB
1 Hour reduced speed 6144Kbps (-50%)
Duration of speed reduction 60 mins
Timeframe usage is measured over Previous 120 mins
2 Hour threshold 3000MB
2 Hour reduced speed 4352Kbps (-65%)
Duration of speed reduction 120 mins
Weekends
When does it apply 11AM - 11PM
Timeframe usage is measured over Previous 60 mins
1 Hour threshold 2250MB
1 Hour reduced speed 6144Kbps (-50%)
Duration of speed reduction 60 mins
Timeframe usage is measured over Previous 120 mins
2 Hour threshold 3000MB
2 Hour reduced speed 4352Kbps (-65%)
Duration of speed reduction 120 mins
S10 Fibre20
S10
Evening
Download Speeds - 10Mbps Upload Speeds - 1Mbps
When does it apply 5PM - 10PM When does it apply 3PM - 8PM
Fair use amount 750MB Fair use amount 750MB
Level of speed reduction 75% Level of speed reduction 75%
Duration of speed reduction 5 Hours Duration of speed reduction 5 Hours
Fibre20
Evening
Download Speeds - 20Mbps Upload Speeds - 1Mbps
When does it apply 5PM - 10PM When does it apply 3PM - 8PM
Fair use amount 3500MB Fair use amount 1750MB
Level of speed reduction 75% Level of speed reduction 75%
Duration of speed reduction 5 Hours Duration of speed reduction 5 Hours