Value For Money

             

There's more to being with Virgin Media

Superfast fibre optic broadband isn't the only great thing about being a Virgin Media customer. It’s all the little nuggets we throw in as standard. You know, those brilliant extras that set us apart from the rest.

No 1 for broadband

Find out why we’ve been voted the UK’s best broadband provider.

Find out more

Hours of great entertainment

Sports, movies, HD, 3D – there’s more channels than you can shake your remote at.

Find out more

Watch whenever, wherever

Make the most of your favourite shows on your own schedule.

Find out more

It’s the only way to watch

Find out why we think TiVo is the best way to watch TV ever and then some.

Find out more

Much more than just a service

Discover the extra little nuggets we throw in exclusively for our lovely customers.

Find out more

Here’s something to talk about

Talk is cheap, whether on your home phone or mobile. And you get loads of extras thrown in too.

Find out more

There are loads more reasons to be a Virgin Media customer just waiting to be explored.

Find out more

The legal stuff

Already with Virgin Media?

Thinking of joining?
Switching is easy

Best for broadband

Find out why we’ve been voted the UK’s best broadband provider.

Hold onto your hats – we're supercharging your speeds again

Thanks to our amazing fibre optic network, we've brought you the fastest widely available broadband speeds in the UK#. But we know life doesn't stand still. So we're making our network more powerful than ever – so your broadband's ready for whatever you throw at it.

Find out when you’ll get your upgrade

No.1 for broadband

Hold on to your hats, something superfast is coming your way. According to Ofcom’s 2013 report#, we’ve officially got the fastest average broadband download speeds widely available in the UK. And it’s all thanks to our whizzy fibre optic cables. What’s more, it’s our fifth year running with that title. Not bad hey?

Tell me more about super speeds

Unlimited downloads! No hidden charges

If you love to download stuff, then you’re going to love this. With us you can download to your heart’s content because when we say unlimited, we mean it. And unlike other providers we won’t charge you a penny more. (Sky charge you £7.50 a month for unlimited downloads.)

Find out more about unlimited downloads

Winning speeds - how’s this for the trophy cabinet?

No matter what you’re up to online, we think our broadband is second to none. But you don’t have to take our word for it. We picked up four titles at the 2013 uSwitch.com Broadband Awards, including Best Broadband Provider and Fastest Home Broadband.

Make sure you’re getting the best out of your broadband

Fibre Optic cabling - we could cuddle the earth four times over

There’s a massive 186,000 kilometres of cable in the Virgin Media network. That’s enough to circle the planet more than four times. And because it’s fibre optic, you get your broadband at the speed of light too.

Never mind the weather - Stormproof viewing on Virgin TV

We don’t care what the weatherman says when the weatherman says it’s raining. You’ll never hear us complaining. Because Virgin TV comes to your home via a cable, atmospheric conditions won’t play havoc with your TV picture.

The legal stuff

Already with Virgin Media?

Thinking of joining?
Switching is easy

Hours of great entertainment

Sports, movies, HD, 3D – there’s more channels than you can shake your remote at.

Watch up to 34 HD channels at no extra cost

Dip a toe into the exciting world of HD and experience sharper images and vibrant colour with more HD channels than ever before. BBC One HD, BBC Two HD, ITV HD, Channel 4 HD and Channel 5 HD are included in all our TV packages. So you can enjoy natural history shows and gripping dramas as they’re intended – in stunning HD.

More about HD TV

Sky Movies and Sky Sports - you can get Sky channels too

Thought you couldn’t get Sky channels with us? Then think again – get loads of Sky channels included in your Virgin Media package and you can add up to 11 Sky Movies channels and 7 Sky Sports channels. Get your blockbuster fix with Sky Movies Premiere and Sky Movies Disney. Or if it’s action you’re after check out Sky Sports 1 and 2 in HD.

See what’s available now

More channels - we've given you even more

We know our customers have a big appetite for entertainment, so this year we’ve served up a whole host of extra channels including TLC, BET, ID and Food Network, which are included in all of our TV packages, plus many more. Time to put your comfy pants on.

Check out the channels

19 Dedicated sports channels - whatever you’re into, we’ve got it covered

Whether you’re a golf guy, a footie fanatic or just like to keep up with the latest stats and scores, we’ve a sports channel for you. Catch the action on 5 Sky Sports channels, Sky Sports News and Sky Sports 1 & 2 HD – as well as 4 British Eurosport channels and Extreme Sports to name a few. Score!

Make a play for the channels

First for 3D

We’re proud to say we were the first to bring 3D TV On Demand into the nation’s homes. There’s 3D content included in every package, like fascinating nature documentaries and 3D blockbusters. You can also rent 3D movies in Virgin Movies On Demand. You won’t believe your eyes!

See what’s available to rent now or go to Home> Catch Up & On Demand > Movies > on your TiVo box

Keep the whole family happy

There’s something for kids of all ages with Virgin TV. You can choose from up to 23 dedicated kids’ channels, and we’ve got loads for the little ones to watch when they want in TV On Demand too.

Check out the kids channels

Virgin Movies direct to your home

Fancy a movie night? No problem. We’ve got the latest movies fresh from the cinema ready for you to enjoy whenever you wish. And because we think you shouldn't have to wait for your favourite films, most titles are available on Virgin Movies on the same day as their DVD release from just £2.99.

Start planning your night

The legal stuff

Already with Virgin Media?

Thinking of joining?
Switching is easy

Watch whenever, wherever

Make the most of your favourite shows on your own schedule.

Watch Netflix on TiVo®

Here's a treat for all you movie buffs. If you're a Netflix subscriber, you can stream thousands of movies straight to your TiVo box. Of course, Netflix isn’t only about movies. You can also catch great series like Breaking Bad, House Of Cards and Dexter.

More about Netflix on TiVo

Take your TV with you – with TV Anywhere

Why leave your favourite shows at home? Virgin TV Anywhere lets you watch your Virgin TV channels on your computer, laptop, tablet or smartphone. And it's not just live TV – you can also catch up on the shows you missed on demand. It's free with your Virgin TV package – all you need is a WiFi connection. 

Read all about TV Anywhere right here

Thousands of hours of TV On Demand

We know that sometimes you just have to have what you want right now. Well with up to 3,200 hours of TV On Demand, that’s exactly what you get. Whether you want a boxset marathon, need a good giggle or fancy a slushy romantic drama we’ve got something for you. And all at no extra cost.

Discover TV on Demand

Brilliant boxsets when you want

Whenever you fancy a boxset marathon on your sofa, we have entire series of new and classic shows ready and waiting for you to watch On Demand. Why not watch Luther S1 and 2 from 5th September in TV On Demand.


Find out what’s available or press Home then 5 and scroll to TV on your TiVo box.

Catch Up TV - fancy Saturday Kitchen for Sunday lunch?

Slept through your favourite show? With Catch Up TV you can watch the best of the last seven days’ TV from BBC iPlayer, ITV Player, 4oD and more, direct on your TV when you finally wake up. You can find your programme On Demand by going to Home> Catch Up & On Demand.

Discover Catch Up TV

Music on Demand - a video jukebox on your telly

Music On Demand lets you watch the biggest and best music videos when you want on your TV at the touch of a button, from just 29p per video or at no extra cost with TV XL. Whether you love The Stone Roses or Justin Bieber, there’s something for every music fan.

Demand more info

Sky On Demand - catch Sky shows when you want

Lost track of time when Futurama was on? On another planet during Stargate SG-1? Don’t worry, with Sky On Demand on Virgin Media, you can catch up with shows from the Sky channels in your package whenever you like via TV On Demand.

Get to grips with Sky On Demand

The legal stuff

Already with Virgin Media?

Thinking of joining?
Switching is easy

It's the only way to watch

Find out why we think TiVo is the best way to watch TV ever and then some.

Clear button - make old programmes vanish

Did you know you can delete an entire folder of your recordings (as well as individual shows) in one go with a single tap of the Clear button on your TiVo® remote? Hey presto!

Unravel the magic

Record 3 shows at once

Fed up of the daily battle for the remote control? Well wrestle no more. Only TiVo lets you record three shows at once while watching an earlier recording. So he can get his sports fix, she can warble along to Glee and relax. (The Sky+ HD box will only let you record two.)

Discover TiVo now

TiVo storage - hours and hours of recordings

Like to store shows up for rainy days? Who doesn’t? And you can really go to town with TiVo. Our 500GB TiVo box can store 250 standard hours of TV and our 1TB TiVo box can store double that. Now that’s a lot of episodes of Hoarders. A Sky+ HD box can only manage up to 185 hours.

Find out how to store your shows

Undelete lost shows

Whoops – deleted the latest episode of Dynamo by mistake? Don’t panic! Your TiVo box lets you magic deleted shows back with the Undelete feature, so nothing is ever lost forever. We’d tell you how it works, but that might ruin the mystery.

Discover Undelete

WishList™ – like Series Link, only better

Don’t want to miss the return of your favourite show or the start of a great new series? Relax, you can rely on WishList™, only available on your TiVo box. Select your favourite show (or even actor or director) and it will record them the next time they’re on TV. Smart hey?

Make a wish (list)

Thumbs Up/ Thumbs down - more love from your Tivo box

Love period dramas and can’t stand reality TV? No problem, just tell TiVo. Use the Thumbs Up and Thumbs Down on your remote and your clever little TiVo box will learn what you like and pop them in your Suggestions folder.

Give it the thumbs up

TV Anywhere app - king of TV apps

Our award winning Virgin TV Anywhere app puts you in control. While you’re at home, it acts as a super speedy, gesture controlled remote, so you decide what to watch next without having to interrupt your current viewing. You can also manage and delete your TV recordings away from home.

Get started right here

The legal stuff

Already with Virgin Media?

Thinking of joining?
Switching is easy

Here's something to talk about

Talk is cheap, whether on your home phone or mobile. And you get loads of extras thrown in too.

Save money on your smartphone with SmartCall

If you’ve got a Virgin home phone talk plan, you could save oodles of money with our clever smartphone app, SmartCall. It lets you make calls from your Virgin Phone talk plan on your mobile, anywhere you can connect to a WiFi network, at no extra cost. It’s free to download and it even works abroad – so you can wave goodbye to hefty roaming costs.

More about SmartCall

Unlimited weekend calls - fancy a natter?

All our home phone talk plans include unlimited calls to UK landlines∆, 0870 numbers and Virgin Mobile phones, all weekend long, at no extra cost. So, whether you’re catching up with an old friend or getting the latest gossip from Mum, you can chat as much as you like without worrying about the cost.

Find out why millions of people choose us

Calls to directory enquiries are included

When you need a number in a hurry, you shouldn’t have to pay for the convenience. You can call Virgin Media Directory Enquiries any time on 118 180 at no extra charge from your Virgin Media home phone or Virgin Mobile. BT charges £10.44 for 4 one minute calls.

Virgin Media Mobile - bigger, better mobile coverage

Love always having a signal? Well, we use the Orange and T-Mobile networks for over 99% UK coverage, so whether you’re up a hill or down a well, we're confident you'll be able to get a signal!

Discover the Virgin Mobile difference

Unlimited calls to Virgin Mobiles

Calling all customers – literally. We want you to be able to call your buddies whenever you like, which is why you get unlimited minutes to Virgin Mobiles included in your Virgin Phone plan. Good call.


The legal stuff

Already with Virgin Media?

Thinking of joining?
Switching is easy

Much more than just a service

Discover the extra little nuggets we throw in exclusively for our lovely customers.

Movies First - let’s all go to the movies

As well as delivering the best movies direct to your home we also give you the chance to catch free previews of the latest blockbusters like at your local cinema with Movies First. Since 2011, we’ve taken 57,000 of you out on us – and we even provide the popcorn.

Find out about exclusive previews

Servicing and repairs included as standard

You’re covered with servicing and repairs for life at no extra cost on all your Virgin Media services. Sky will charge a £65 call out fee if you’re out of warranty and £8.25 a month for equipment insurance – but we won’t charge a penny more.

Virgin Media Shorts

We bring the biggest movies to your home, but we’re also helping the next generation of movie talent get into the directing chair with Virgin Media Shorts. So far we’ve put the work of 61 short filmmakers, like last year’s winner Jennifer Sheridan, onto the big screen.

Check out the talent

V Festival - 98,000 of you have bagged early bird tickets

Get festy-ready with early access to pre sale tickets for V Festival and join us in Our Garden, an exclusive hangout with your own bar, comfy seats and free massages. We’ll even send you to enjoy some DJ sets at Our House – the summer’s best warehouse party. Look out for info closer to the time.

Pioneers - be the next Richard Branson

We think great ideas need to be heard. So far we’ve given 700 aspiring entrepreneurs the opportunity to pitch their ideas to Richard Branson and win £5,000 worth of funding and mentoring with Virgin Media Pioneers. Could this be your year? Why not find out how we could help get your brilliant idea off the ground?

Got an idea? Find out more

Commonwealth Games - proud partners of Glasgow 2014

We’re super excited to be an Official Partner of Glasgow 2014 Commonwealth Games. It’s going to be huge – over 1 million people are expected to attend to watch the best athletes from the Commonwealth compete in the biggest multi-sport event ever held in Scotland. Look out for more exciting news and exclusive offers soon.

London Underground WiFi - surf on the Tube

We’ve made it possible for Virgin Media customers to get online for free at over 120 London Underground stations. uSwitch.com were so impressed, they gave us a gong for Best Broadband Innovation at their recent Broadband Awards.

Get it now

The legal stuff

Already with Virgin Media?

Thinking of joining?
Switching is easy

Calls to Virgin Mobile phones at no extra cost: Call connection fee does not apply. Virgin Mobile phone calls are free for the first 60 minutes. Calls to 'active' Virgin Mobile numbers are free. As with your landline calls, re-dial before 60 mins to avoid call charges. To be 'active', the Virgin Mobile phone number called must have originated a chargeable outbound call, SMS or data session within the previous 90 days. Remember that if you call a Virgin Mobile phone number that is roaming overseas, that number will still be charged any applicable roaming tariff, even though your part of the call may be free. Please note that new activations (e.g. new connections or numbers ported into Virgin Mobile) may take up to 72 hours to be recorded by our landline billing systems. Calls made prior to the number being recorded will be charged at the standard rate.

Free Calls to Virgin Media national Directory Enquiries Service on 118180 are only available from a Virgin Media home phone (Cable & National) and Virgin Mobile; charges apply for calls to 118180 from other operators. Fair Use Policy applies, with a maximum of 10 calls per day. Calls breaching this Fair Use Policy will be subject to retrospective charge of 30p per call. Onward connection restrictions apply. Further terms and conditions apply, see www.virginmedia.com for details.

HD: HD ready TV and V HD/V+ HD/TiVo Box connected with HDMI cables required to view HD content.

Catch Up TV: Available in all digital TV packages. Catch up TV content available for 7 days after broadcast.

Sky Anytime: Sky Movies on Sky Anytime included with Sky Movies Collection and Sky Sports on Sky Anytime included with Sky Sports Collection.