Online Safety

We're doing even more to help keep you safe online

Introducing Switched on Families, Web Safe and F-Secure SAFE

We're always looking for new and better ways to help our customers and their families stay safe on the web. So we're very excited to tell you about three brand new tools which we've created to help you and your family get even more enjoyment from the web.

Switched on Families

We met with thousands of families to discuss the effect of the web on their children. Everyone was overwhelmingly positive, but some parents wanted better technology and guidance from internet service providers like us to help keep kids safe online.

So we created Switched on Families, an online, interactive guide about protecting kids on the web. It gives parents clear, honest, useful (and sometimes fun) advice to make sure their family gets the best from the web and their kids stay safe online.
Go to Switched on Families

Web Safe

Web Safe automatically blocks access to sites it believes are either unsuitable for children, fraudulent or contain viruses. It'll help to protect any device that's connected to your Virgin Media home network to keep you, your family and your gadgets safe.

It's easy to turn on. Just sign in to My Virgin Media and change your settings. If you want to turn it off again, you can do so whenever you like.

And possibly the best thing about Web Safe is it comes with all our broadband packages, absolutely free.
More about Web Safe

F-Secure SAFE

Virgin Broadband customers can now get award winning internet security from industry experts, F-Secure. It'll help protect up to 5 of your devices (like computers, laptops, tablets and smartphones) from all the latest internet baddies including viruses, spyware and phishing websites. It works anywhere, so you're protected at home, at work, at school, on the bus or on the beach. Try it now for free for 12 months.
More about F-Secure SAFE