About your account – Discover Mobile – Virgin Media

Your Account: Log in

Make life easier. Manage your account online.

Don’t get us wrong, it’s nice to chat once in a while. But you can do pretty much everything online, such as checking your balance, looking at your bill and making sure your phone will work abroad, in Your Account. It’s a piece of cake to set up, too.

Seven great reasons to use Your Account

Once you’re set up, you can log in any time to:

1. Swap your plan – remember, you can move up or down plans, whenever you fancy
2. View your itemised bills, and see who you’re calling and texting the most
3. Choose how you get your bill. (We set you up for online bills, but you can get paper bills if you like.)
4. Set up a Direct Debit to ensure your bill is paid in full and on time each month
5. Keep tabs on your balance, and what you’ve got left of your allowance
6. Check that your phone is set up for trips abroad
7. Change your address details

Create Your Account now

Just go to Your Account, click ‘Create your account’ then follow the quick steps.

If you bought your mobile online, Your Account would have been set up then.

Set up Your Account

Get the My Account app on your mobile, absolutely free

If it wasn’t handy enough being able to see all your account details online, now you can carry them all around in your pocket – with our nifty little My Account app. It’s free to download and easy to use, too.

Free to download. Search for Virgin Media Manage on the Google Play store on your Android phone.

If you have a QR code reader, like Red Laser, you scan the code below to download…

Got to grips with Your Account? Now find out about your bill.   About your bill

The legal stuff

Tariff movement: Applies to tariffs that were available on the same phone at the same upfront cost (if any) that you paid at the commencement of your minimum term contract. The new allowance and price will apply from your next monthly package for the remainder of the minimum term, unless you change your tariff again.