Get set up – Discover – Virgin Media
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The ins and outs of getting started
We don’t like keeping anyone in the dark. So we’re going to take you through what happens when one of our friendly technicians visits. Want to know what to do before they arrive? Or how to track your order? Here’s everything you need to know.
Technician set-up, or do it yourself?
Cast your mind back to when you first ordered. You might recall when you first placed your order we gave you two choices as to how you set up your Virgin Media services.
Did you go for the option of having everything done by one of our expert technicians? Or, if you bought TV or Broadband, did you fancy installing your kit yourself with one of our self-installation QuickStart packs? Sorry, but you won’t be able to install TiVo yourself as that’s a bit trickier.
Just click one of the links below to find out more about the installation you chose.
If a technician is installing your services
Installing your Virgin Media kit yourself