This is the date your payment is due or when a Direct Debit will be taken from your bank account.

This bill covers a period that includes your advance services charges or any adjustments made to your account.

You'll need your account number if you contact us and to register for My Virgin Media, our online account management area.

This number is the Virgin Media region you live in. You'll need this to register for My Virgin Media, our online account management area.

This is the bill message area, where we let you know important information about your bill and helpful hints on getting more from your Virgin Media services.

This is the amount owing (if any) from your last bill.

If you made a change to your package in the last month, this section shows the adjustment to your bill as a result of adding and/or removing services.

This is the charge for your broadband, TV and phone services. By bundling your Virgin Media services together you enjoy a significant saving.

One off charges for installation and paper billing costs appear in this section, as well as adjustments we've made to your bill as a result of faults or suspension of services.

If you've watched a film from Movies On Demand, used interactive services such as voting using the red button or made phone calls that aren’t included in your package, we'll list the charges here.

This is the total amount due for this bill. If you have set up a Direct Debit, this will automatically be collected on the date shown at the top of the page.