This section indicates payments received, as well as any late payment charges.

As you pay for your package one month in advance, we use this section to explain the changes to your package last month.

This section shows where we have credited you back for the part of the month (dates shown) where we charged for the service in advance but you didn't receive it because of the change you made.

This section shows where we have charged you for the part of the month (dates shown) when you received the new service.

This is the overall charge or credit (CR) on your account as a result of making changes to your package in the last month.

Helpful tips; they can help explain charges, help you save money and get more out of your services.