Customer News
Launching this autumn, we’re giving you even faster, even better broadband.
Today we provide the fastest widely available fibre optic broadband, that’s 2 x faster than Sky Fibre and BT Infinity. But we’re not stopping there, because we’re going to be increasing your broadband speeds once again. So you can do even more of the things you love doing, whether that’s more shopping, sharing, movie watching, or meeting. It’s all thanks to our Docsis 3 technology, the magic in our cables.
DOCSIS® 3 technology (it’s the magic in our cables)
Want to see how the technology in our cables provides the fastest widely available, most reliable fibre optic broadband?
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The UK’s fastest widely available fibre optic broadband
We’re not just the UK’s fastest widely available broadband – we’re twice as fast as BT Infinity and Sky Fibre.
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Voted No.1 for putting you first
We’re chuffed to bits that you guys voted us Best Customer Rated Broadband 2015 in recent uSwitch awards.
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Broadband Solus Price Rise – your Right To Cancel
Although the cost of your broadband is going up from 1 November 2015, we really hope you want to continue enjoying your Broadband. But if you wish to, you can change or cancel your package at any time before 31st October 2015 without paying any cancellation fees. Please call 0345 454 1111* for more information.
VFastest claims: Fastest widely available broadband according to 2015 Ofcom report. Ofcom’s review of UK broadband speeds published in March 2015, based on Ofcom November 2014 test results. Virgin Media vs major UK ISPs (average download speeds). See virginmedia.com/ourspeeds for details.
*Please note standard charges apply, please check with your network operator for rates