Get to know your Virgin TV box: Getting started · Search & Discover · Your recordings · On Demand & Catch Up · TV on the go
Has there ever been something you really wanted to watch, but weren't at home to see? Or have you ever wanted to watch two or three shows at once but couldn't decide between them? These problems are a thing of the past with Virgin TV. Discover your new-found TV recording powers right here.
Record several shows at once
You can record three channels at the same time on Virgin TV while watching a fourth show you recorded earlier! Pretty impressive for a little box. And that's not the only trick up Virgin TV's sleeve…
Want to see what you've recorded? Press the My Shows button and look for shows with the recorded symbol to see what’s saved to your box.
Want to binge-watch all the episodes of your favourite show? Episodes of the same show found on On Demand, Catch Up TV or Netflix are now grouped together by series in My Shows. Simply press Play on the group name then sit back and enjoy.
Sometimes a show won’t record because of a conflict or because of your settings. To find the reason, from the Home screen go to My Shows & Recordings, and choose Recording Hiccups.
Series Link+
If you love a particular series and want to record every single episode, Series Link+ has got your back. Not only will it record the broadcasted show but it will also group all other episodes hidden in Box Sets, Catch Up TV and places like Netflix, and save them in a handy folder in My Shows. To set a Series Link+ simply press the Guide button on your Virgin TV remote, highlight the show you want, hit Record, and select Get a Series Link+ when the option appears.
If your shows tend to last a bit longer than the stated recording time, you can manually adjust them so you won’t miss a moment.
You can manage shows and films when you’ve watched them. Simply press the Clear button on your grouped Series Link+ recordings to free lots of space all at once!
Undelete
Oh no. It's happened. You've accidentally deleted that show you were desperate to watch! But with Virgin TV there's no need for alarm, because you can simply recover it with the press of a button. Phew. Panic over.
Prefer to delete, rather than undelete? No problem. Press the Clear button on your Virgin TV remote when highlighting the show or series you want to erase.
It's easy to recover those deleted shows. Press My Shows on your Virgin TV remote, select Recently Deleted, choose the name of the programme you want to undelete, and select Recover this Show.
Suggestions
Your Virgin TV box isn't like a normal TV box – it's also your TV buddy! Like a telly savvy chum, your Virgin TV box will recommend shows that you might like based on what you’ve watched in the past and how you rated the shows with Thumbs Up and Thumbs Down. It's a great way to discover some fantastic gems.
We'll record your suggestions automatically so you won't miss out. You can help your Virgin TV box make even more relevant suggestions by giving shows a Thumbs Up or Thumbs Down, just like a Roman emperor.
To find recordings based on suggestions, simply press My Shows on your remote and open the Suggestions folder.
Want to start watching shows a bit more quickly? In My Shows press the Play button on any show to start watching immediately. You can even press Play on a folder to watch everything inside from oldest to newest.
Got a problem? We've got the solution.
Visit the Help section for more information.
Brush up on your Virgin TV expertise whenever you need.
Simply bookmark this page in your browser
or add it to your favourites.